Job Location: Outdoor Heritage Museum, Oquossoc, ME; occasional duties at the Rangeley History Museum, Rangeley, ME
Description:
Historic Rangeley (also known as Rangeley Lakes Region Historical Society), a nonprofit organization, has an opportunity for a part-time, seasonal Front Desk Attendant at the Outdoor Heritage Museum in Oquossoc. The Front Desk Attendant serves as the face of the museum and plays an important role in providing a positive guest experience at this small but growing regional museum that welcomes around 4,000 visitors a year. The position requires excellent customer service; adeptness and accuracy while operating a POS system and handling cash; professionalism; and a commitment to the mission of Historic Rangeley. Occasionally, this position may be required to perform similar work at the Rangeley History Museum in Rangeley, ME.
Job Responsibilities:
- Open museum and prepare for visitors, including tidying museum exhibit cases and floors, turning on all lights and exhibit media, preparing museum store and front desk for operation
- Warmly greet visitors and orient them by providing information about museum tours, admissions, etc.
- Operate Square point of sale system to process admissions sales, membership purchases, and gift shop sales
- Accept payments and make change for customers
- Maintain attractive and orderly gift shop – restock shelves, price merchandise, and perform tidying and housekeeping
- Answer visitor questions and provide information about the museum and the organization
- Collaborate with volunteer docents to ensure safety of visitors and security of collections
- Close down store/admissions desk, including counting register and recording sales at end of shift
- Other duties as assigned
Qualifications:
- Experience in customer service and retail preferred, but training will be provided
- Interest in and willingness to learn Rangeley Region history
- Ability to operate and manage Square point of sale system (training will be provided)
- Basic math and computer skills
- Excellent interpersonal skills and communication abilities
- Integrity and honesty; a commitment to the organization’s mission and serving the public
- Calm and professional under pressure
- Attention to detail
- Works well independently and as part of a team
- Experience in a museum or cultural organization setting preferred (or relevant education), but training will be provided
Schedule and Compensation:
Part-time position available from late May through early October, approximately 14-21 hours per week. Availability at least one weekend day preferred. Compensation starts at $18-$20 an hour.
Interested candidates should fill out an employment application (found at historicrangeley.org/job-opportunities) and return it to the address below OR send a resume and contact information for three references to:
Michelle Landry
Executive Director, Historic Rangeley
PO Box 521
Rangeley, ME 04970
or via email:
mlandry@historicrangeley.org