Pejepscot History Center in Brunswick, Maine, owns and operates the Pejepscot Museum and Research Center, the nationally-recognized Joshua L. Chamberlain Museum, and the Skolfield-Whittier House. The History Center has been in existence since 1888. It has owned its two historic house museums since the early 1980s. They are open from May-October for scheduled guided tours and year-round for private tours and other events.
The History Center operates under a dynamic strategic plan and in recent years has won praise for connecting local history to issues of contemporary relevance.
The new full-time position of OUTREACH MANAGER involves aspects of development, visitor, and volunteer services. As such, it offers a range of ways to be engaged with and impact a busy, three-museum local history organization and its constituents.
Components of the position include general site management of the PHC headquarters and Skolfield-Whittier House; member and donor services; oversight of volunteers and scheduling of house museum docents; visitor services and reception; promotion and publicity; and assisting with a variety of projects and events for current and new audiences.
Ideal candidates for the position must enjoy dynamic, small-team workplaces and be comfortable working on a range of tasks on any given day. They are hospitality-oriented, organized self-starters, excellent with details, and possess strong verbal and written communication skills. Given the many and diverse audiences this position interacts with, an outgoing, welcoming, and patient disposition is crucial. Creativity is key, and a good sense of humor is always appreciated.
Experience working in museums and/or similar visitor-oriented environments, is strongly preferred, as is a background in history or one or more aspects of outreach as defined above. A bachelor’s degree is required. Experience with constituent databases is extremely important. PHC uses Little Green Light for its member/donor database.
This non-exempt position is full-time, year-round at 37.5 hours per week and reports to the Executive Director. Benefits include PTO, holidays, and a health stipend. The daily schedule shifts during the “visitor season” (May-October) to accommodate Saturday open hours. Some evening and weekend hours are required year-round as part of the weekly schedule and/or for programming and special events. Some flexibility for remote work beyond the required on-site hours. Pay rate: Range starts at $23/hour and is dependent upon experience.
TO APPLY: Submit cover letter and resume to Larissa Vigue Picard, Executive Director, firstname.lastname@example.org. Email applications only. Applications will be reviewed on a rolling basis until the position is filled. Start date is flexible but goal is to have someone in the position in early January. Please indicate availability.
Detailed Roles and Responsibilities:
● Development & Marketing:
o Manage Little Green Light constituent database: enter gifts, send acknowledgements, segment donor mailings, run reports
o Manage annual and other appeals and membership recruitment and renewals in conjunction with director
o Draft development pieces for PHC website, print and e-newsletters, social media, other promotion
o Build relationships with business partners in conjunction with director
o Liaison with Development Committee to develop agenda, provide reports
o Develop materials for fundraising activities and events in conjunction with director; attend events
o Assist with some grant writing
o Manage calendar listings for programs and events
o Develop promotional pieces such as posters and brochures, or work with vendor to produce such materials
● Visitor Services:
o Manage front-of-house responsibilities during open hours, putting visitor needs first
o Open/close headquarters, update signage and messaging as necessary;
o Manage phones and direct calls as needed
o Process both online and in-person ticketing process for historic house museum tours
o Process sales in the museum shop; update museum shop inventory; regularly update displays
o Schedule and invoice school, private, and group tours
o Track attendance at house museums, exhibitions, programs, etc.
o Maintain website to ensure accurate information and online registration process
o Manage event and program registration
o Attend events as needed
● Volunteer Management:
o Promote volunteer opportunities to recruit new volunteers
o Meet with volunteers, assess interests, and find meaningful projects for them at PHC and as docents at the Joshua L. Chamberlain Museum and the Skolfield-Whittier House
o Maintain ongoing communication with all volunteers
o Organize trainings for new and returning volunteers
o Manage the docent schedule for historic house museums
o Organize volunteer appreciation eventsand arrange continuing education activities
● Must be able to carefully handle collection items of varying sizes and weights
● Must be able to ascend/descend staircases that are sometimes steep or narrow
● Must be comfortable working in an open/public office environment and on a small staff team